Creating a hybrid support for your online offer has become an absolute necessity! Creating a hybrid offer means combining online formation And individual coaching. This model not only allows for a more flexible approach, but also develop a more personalized relationship with your customers. Hybrid coaching is one of the most effective ways to offer your clients the best of both worlds. In this article, we guide you through the 5 key steps to create a successful hybrid program.
Define your target and your transformation promise
Before setting up your hybrid support, it is essential to understand exactly who you are addressing. Determine the needs of your audience and the results it wants to achieve. A clear promise of transformation will strengthen your customers' engagement throughout their journey.
Example : If you offer personal development coaching, your promise might be to help your clients “regain self-confidence in 12 weeks through a mix of training videos and personalized coaching sessions.”
Choosing the ideal platform to host your content
To deliver a quality hybrid service, you need to have a platform that integrates both online formation and of coaching follow-up.
MyKlub, for example, not only allows you to create detailed training modules, but also to schedule individual coaching sessionsl or group, all in an intuitive interface.
Read our following article to choose: Comparing the best online coaching platforms for 2024
Why MyKlub is a relevant choice:
- Intuitive interface to create training courses and plan coaching sessions.
- Personalized follow-up through customer management tools and modules.
- Integration with video conferencing tools for your live coaching sessions.
Structuring your program: Alternating between content and sessions
One of the advantages of hybrid support is being able to combine pre-recorded content (training) with live sessions (coaching). This allows your clients to work at their own pace while receiving personalized follow-up.
Basic plan for a hybrid structure:
- Week 1: Video training on a key concept.
- Week 2: Live coaching session to explore further and answer questions.
- Week 3: Practical application and feedback in the following training.
- Week 4: Coaching session to assess progress.
Automate follow-ups and reminders to maintain engagement
One of the biggest challenges of online training is maintain learner engagement. This is where individual coaching plays a crucial role, but it is also important to automate certain aspects so as not to lose sight of your clients.
How MyKlub facilitates this monitoring:
- Automatic reminders by email for upcoming sessions or for the availability of new training modules.
- Tracking Progress in real time, allowing the coach to know where each learner is.
- Built-in notifications to encourage clients to complete their modules before the next coaching session.
Using feedback to improve and adapt your program
Coaching and training are evolving processes. It is essential to regularly request feedback of your customers to adjust your support. This not only allows you to improve your content, but also to show your customers that you are listening to them.
With MyKlub, you can :
- Collect feedback easily through post-coaching questionnaires or after each module.
- Adapt your content and your support according to the specific needs of your customers, thus ensuring a tailor-made experience.
Conclusion: Hybrid support, a model of the future for coaches and trainers
Offering hybrid support is one of the most powerful ways to combine online formation structured And personalized coaching. This allows to maximize both the commitment And the transformation of your customers. By choosing a suitable platform like MyKlub, you have at your disposal all the necessary tools for automate tracking, customize the routes And offer a high-end service. Ready to take it to the next level? Create your hybrid program now and watch your customers transform.
